Mahindra And Mahindra — Team Mahindra- The entire program is ill-conceived

Hi Team,

To whom so ever it may concern.

This is really a disgrace to Team AutoMahindra/Automotive Manufacturers Pvt Ltd and I am despondent to say this.

I would like to bring this to your attention, I booked the XUV300 W8 (Sunroof) Manual Diesel variant on 13th September 2021 at Automotive Manufactures Private LTD, Punjagutta, Hyderabad. The booking is in the name of Panchasara Shruthi Hitesh.

I was given the commitment by the Automotive team stating the vehicle will be delivered by 31st October 2021. Then the commitment moved to November 1st week and re-committed on 19th November. Now, they are delaying it to November 30th which is hugely intolerable.

It is an utter disappointment to say this that you guys do not abide by your commitment.

The reason which forced me to write this- to notify you and your team, that we had a cosmic episode on 5th November and we wanted to present our very first car to our loved ones. However, it was stalled by your team.

There was not even a single attempt or a courtesy email/call from the concerned Automotive team in regards to the complaint raised. Neither there was a follow up on the status of the booking.

I would highly appreciate, if this email is taken into consideration and responded ASAP.

Thanks & Regards,

P Hitesh Kumar