Mahindra And Mahindra — TUV 300 car

Address:	Chennai, Tamil Nadu, 6000077
Website:	www.mahindra.com

Sir,

I parked my 9 months old mahindra tuv 300 reg no tn 12 j 9111...In front of a store in mogappair, chennai on 12th june 2016 around 12:45 pm and when i came back to start my vehicle after 10 minutes the key set was jamed. I called the customer care in the next 10 minutes and after a long waiting and continue calls my vehicle was towed to the nearest service centre in ambattur arount 4:30 pm.
I was informed that the key set needs to be changed.
Later after inspection, i was informed that the dust from the ac had deposited on the steering which caused the issues.
The dust was remove and my vehicle was delivered on 15th june 2016.

I understand the issues was resolved for now but what if the same thing happens again? Is there a permanent solution for this?

I use my vehicle for long drives and what if the same thing happens when i am on the highway?

I dont want such an issues to happen again. I want mahindra to take responsibility if it happens again.

Thankyou,
Joseph jayapaul.