| Address: | Kolkata, West Bengal, 700038 |
I had sent my scorpio with registration number wb 06 f 4953 on 06/09/2016 at shree automotive pvt. ltd. and had recieved the car from them today on 19/09/2016... and if you check my service records i have been mostly a dedicated customer for shree automotive and rated them best for their service so long...
The invoice number for this consignment is rbr17c005415. photo of the invoice is attached herewith...
Was satisfied enough with the work done by them until i heard a "khat khat" noise from both the rear wheels followed by a mere bubling from the rear end...
Stopped the car, even moved it at a dead slow speed to check the noise and reason for bubling... it was loud and clear... to my sheer astonishment i found that each and every fastening nuts of both the rear wheels are loose enough that they can be turned by hands only...
Its my humble question that is this the way you people, on whom we and our family depend solely, are serving your customers...
I am really shocked enough with the kind of people and even also with the quality of responsibilty of these service managers you recruit to serve us. are they not liable to check or rather they donnot have any pre delivery check up procedure?
Thanks to the almighty that i am here to write to you about the fact i faced today...
If you need any further clarifications please feel free to contact me at [protected] / [protected]
Regards
Biswarup bhattacharya
(m. d. enterprise)
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