Mahindra And Mahindra — XUV300/ losing vehicle control while driving, completed 3 services but no result so far

Address:

Trob Auto India PVT. LTD, GP-11, HSIDC Industrial Estate, Sector-18, Gurgaon-122001, Haryana, India

I Subhash Yadav own Mahindra XUV300 Vehicle no. HR26EH1098 registered in Gurgaon, Haryana.

Mahindra have been my favourite car maker and this XUV300 is my 3rd Mahindra SUV and I have seen the standard of Mahindra services going down day by day specially in my city - Gurgaon, no doubt that Mahindra makes some of the amazing products but their services have become a real nightmare.

I've sent my XUV300, 3 times to TROB Auto India, Gurgaon-Haryana branch but they could not resolve the below major issue of my vehicle i have tried talking to the junior manager as we as senior manager but they are completely unprofessional people in this service centre.

My car suddenly stops transmission while driving from 30-80km/hr, the gear box of the car suddenly comes down to 1st gear from 6th gear while driving which results in losing total control over acceleration, clutch and ignition of the car. Due to this condition of my SUV I have been in a very dangerous situation while driving on highways and am very unhappy with the service and unprofessionalism from Mahindra.

Kindly advise what to do, because I have tried all means of complaints but i haven't got any result so far. My car has just become a show piece which i cant drive safely.

If I can't find a solution than my last resort will be a legal action.
I am also attesting the proof of last 3 services.

Subhash Yadav
+91-[protected], [protected]