Mahindra And Mahindra — Zulaika Motors

Mahindra And Mahindra — Zulaika Motors - Worst Service

G Ganeshkumar Mani from Chennai, Tamil Nadu Mar 9, 2022 Mar 21, 2022 This thread was updated on Mar 21, 2022

Given our Mahindra TUV 300 car for service with Zulaika Motors for the following Complaints : 1 - Front Left side door is not closing properly 2 - Fog is forming in the front glass which is completely arresting the Drivers view 3 - Vehicle Movement is not smooth .. out of 3 issues the 1st 2 issue remains open even after multiple services.. Attached the world class service provided by the Zulaika Motors engineers which is really Ashamed to share with anyone. for the 3rd issue - have sent the vehicle twice to Zulaika motors . 1st time they changed some filter & charged Rs.1745 still issue was not resolved. Suddenly car got halted mid of the Road which is disturbed mentally & again spent 2500 rs for Towing unnecessarily for the inefficiency of Zulaika Motors After receiving the Vehicle Zulaika Motors engineers told that having issue in fly wheel, clutch etc.. & charged me rs 37000. Still having the same issue. On top of these issues Window Switch was broken & left the Vehicle without informing to us. Raised my concern directly with Zulaika team, whereas the response is really very Poor & they way they talk is not appreciable. Even i have raised complaint using Hamesha APP, almost it is going to be 1 month No one is responded.. Vehicle no i s - TN10AV 0711 Was this information helpful? No (0) Yes (0)
Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Mar 11, 2022 Mahindra And Mahindra Customer Care's response Dear Sir, apologies for the inconvenience caused. We have forwarded your details to our Area Customer Care Manager to look into your concern at the earliest. Regards, Customer Care Team Mar 21, 2022 Updated by Ganeshkumar Mani Hi Team, almost 10 days no one bothered to reach me, let me know whether you can escalate to Mahindra Management.. else give me the Contact email ids or no.. i will escalate. Really getting frustrated with this kind of support. I
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Comments

Ganeshkumar Mani

from Chennai, Tamil Nadu

Mar 9, 2022

forget add - have paid twice Pick up & drop charges without Bill as per the request from Zulaika team

Ganeshkumar Mani

from Chennai, Tamil Nadu

Mar 10, 2022

Got a call from Zulaika motors customer care executive - the way customer support lady talk is very rude & do not have sense to to manage customers. Really frustrating.

Appreciate some senior Mahindra team to escalate it pls.