Mahindra & Mahindra — Complaint regarding mahindra geneo service

Address:121004
Website:www.mahindra.com

Hi Sir

Its been around 6 to 8 months, i have been taking my Mahindra Geneo to the service center for one starting problem. first, some six to eight months back, i took my vehicle to the prime automobiles in faridabad for the starting problem, they told me so many things and did the service and cleanup and so many things and gave me the bill of around Rs. 15000.00. Within next 15 days same starting problem came again, i took the vehicle again and this time again they did some servicing and gave me a fresh bill and this thing had happened 3 to 4 times in prime automobiles and everytime i had to pay them money but the same problem persisited again and again. so i thought of changing the service center. i than contacted sterling motors in faridabad and told them the problem in the vehicle. they again change the filter and all and gave me the bill of Rs. 2400. with in a week, same problem started again, i gave them the car and this time they changed some fuel assembly and i had to give them Rs. 6000. for that. after one week again problem continued, i met one of senior person there in sterling motors and now its been over 3 days, my vehicle is still at the service center and now again they are telling me that there may be an expense of 45000 for some FIB PUMP. I am actually too tired of these service complaints and expenses over and over again. and if this pump is the real problem than it was in the guarantee with just one month back and now they have told me this new thing as the real problem after 6 to 8 months and its not in guarantee. what should i do, i really dont know. please help and advice. my Vehicle no. is HR38 T 6044. And its there is sterling motors in faridabad right now. my mobile no. is [protected].
Was this information helpful?
No (0)
Yes (0)
Mahindra And Mahindra customer support has been notified about the posted complaint.
Complaint comments 

Comments

My car is tuv300 I want bought in September of first week 1 first service was coming and member of Mahindra was collect the car to service it that was reserve the car that's canals will be thare and tyre was defeated to touch the iron plates tyre was gurranted and 3 months ago no response will be there to the company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5290
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information