[Resolved]  Mahindra & Mahindra — Not yet received my seat cover for Xylo D4 Seven seater and service book.

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, This is to bring to your notice that I had purchased a Xylo D4 on the 26.09.2014. The payment for the vehicle was done in full. I had for all the accessories of the vehicle. The Global Gallerie, Thane had promised that at the time of purchase that on the delivery date everything will be fitted and given to me. The seat cover has not been given to me till date. I am given the exact reason why it is not being delivered to me. I have spoken ample number of times to the sales executive and the accessories department of the Global Gallerie, Thane but have not yet received any response from them too. I would like to mention the name of the Sales Executive Mr. Amit Patil and the accessories department Miss. Neemat. I am literally calling every alternate day to solve my issue. I do not find any response from their end. The accessories department told that the parcel is stuck in the courier service. I asked them for the courier service number. They gave the contact number to me. On calling the courier service they said that there is no dispatch available with them for Mahindra service centre. This was the lie told to me. I do not know why they treat customers so badly. If the accessories are not available they should let the customer know about it. Kindly treat this complaint as a matter o[censored]rgency. Thanking you, Anthony Dias ([protected])