MakeMyTrip India Complaints & Reviews

I have booked bus tickit from shirdi to Nagpur for yesterday ..dated yesterday journey ..but i missed bus operators doesn't call me also Shirdi operator doesn't help me to find out or cathc the bus ..even he behave too rudh bcoz I haven't booked tickit from him and he told me you booked online so it's not my responsibility ..i inform this mattr to make my trip but they are not responding ..i want my money back ..their call are also not get...

HI Team,

I had booked cab from Pune to Shirdi for Travel on 19th June and here is my experience below :-
1) The cab sent was Hyundai Xccent and I can say it was not sanitized at all as there were lots of mosquitoes and we kept complaining to the driver regarding this. (was having fever because of this and that's why I complained after 2 days)
2) The year of manufacturing was 2017 while on your website it was...

Hi MMT Team,

I have booked a round trip cab service Booking ID NC[protected]
from your website for Pune to Shirdi for Rs 5367 and I saw that you have mentioned "Best Price Guaranteed" under that station if I found any cheaper price for the same route you will refund me 5 times the actual cost of the trip.

On the above lines, I have found the booking for the same route and same category car type (sedan)...

I have booking yesterday ticket from makemytrip and they deducted payment from my credit card but didn't send booking details. When i went to airline website they ask us to check with agent since there is no booking available with this name or requested PNR no to check which is also not available in booking with Makemytrip. When i called makemytrip for this instances they simply told that booking not done and we will refund to your account....

Dear Sir/Madam,
I have book my airway ticket through your website under BOOKING ID NN2S8ET6JFWMRKW3868.
I book for Mumbai to Paris return flight ticket in Air India. Booking PNR no with Air India was PNR 5J47KY.
Mumbai to Paris (France) was on 21st May 2023 & Return Flight was on 3rd June 2023.
There were 2 passengers, me & my sister. On 2nd June 2023, we tried to reschedule my return flight from Paris to Mumbai...

We had made a booking of tickets from Madgao (goa) to Itarsi, under makemytrip trip guarantee scheme but my tickets were ended up waitlisted at the very last moment. MMT shared a refund voucher with us, but the voucher is not working at all.
MMT did fraud with us.

booking ID: NR[protected]....

Dear Sir/Madam,
I am writing regarding my recent booking with MakeMyTrip for a journey that included both an outward and an inward flight. I am deeply disappointed to inform you that the airline has canceled my outward flight, making it impossible for me to take the scheduled return flight. Despite my best efforts to resolve this issue, I have been unable to receive a refund from your company. I kindly request your assistance in resolving...

I had made a booking with booking ID NH[protected] on 13 June 2023 which did not get confirmed due to payment showing incomplete. However, my bank account got debited and I called bank's customer care as well who confirmed that the payment has been made to make my trip for booking the hotel.
I have also raised service request for refund on make my trip with Request ID :[protected], however no response is received yet. br...

I published a hotel review on make my trip by mistake and now this review can’t be deleted. Even after calling customer care they said it isn’t possible from my or their end. This is totally unacceptable from a renowned business site like make my trip. Kindly help me and take the required action.
I need it to get it resolved immediately on urgent basis....

On 10th of June I booked return ticket (LKO-DOHA).
The payment has been done successfully and still they didn't provide me the booked ticket/PNR.
What a process.
Booking Id: AN2DPJN28W4K2RZ32172...

I have a limit of Rs.8000 as tripmoney but unable to utilize the limit in tripmoney section it shows 8000 is approved but tried several times but not able use this...

My recent booking from MMT was denied due the hotel renovation and same was was explained multiple time from customer care representative and they promised my refund as earliest possible and still the amount was not returned to my account.
I have tried enough to get my refund amount past one month and still the process getting dead slow 🐌.
Please revert the process from my registered mail id
My Booking ID NH[protected]br...

I booked a holiday package through MakeMyTrip. But later I cancelled it. They told me via mail that remaining amount INR 45000/- after cancellation charge will credited to your account within 7 - 12 business days. But till now amount is not refund. Even cancellation charges deducted from the amount thats what to be refund amount showing. But when that to be will happen only God knows. No satisfactory answer from them when I am approaching...

There was a booking with the details
Booking ID - NF2KENVK6PJJ7PQJ0745
PNR - LC1J4A
amounting to INR 12, 621. The airlines has cancelled the flight which caused me lot of trouble and lot of extra expense. And after a month also I didn't get my refund. And all my conversations with makemytrip are draining and not useful.

Being a mediator, MakemyTrip is just minting money and not taking any responsibility....

Booking : Goa to mumbai (Spicejet) for 12th June 2023.

Complaint : Flight the spice jet flight was delayed by 7 hrs, then it was cancelled.

I had paid Rs. 3625 in total for the ticket.
Refund received : Rs. 3091
They didn't give the MMT convenience fees of Rs.309.
Then the remaining rs. 225 I don't know why it's not received (which was paid for locking the price)

It's not customer's...

I had booked a holiday package (Booking ID - NH[protected]) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non refundable package. However a credit note has been given from MMT mentioning that we can reschedule our holiday anytime before October 31st 2023 since the refund cannot be escalated. Hence we came up...

I had a flight booked on 2nd May from Srinagar to Bangaluru. It got cancelled. The PNR number of flight was GDZ6QN. The flight was Go FIrst. I received mail from them(Go First) that they initiated the refund to the service provider(MakeMyTrip) that i booked from but the refund from make my trip is still pending....

I purchased two gift cards from MMT on 16th Feb 2023 and when I tried to use it for a booking a flight ticket it is showing available gift card balance is zero.

I sent my issue to MakeMyTrip support email which are mentioned in their website https://www.makemytrip.com/gift-cards/
[protected]@giftbig.com and [protected]@makemytrip.com on 29th April 2023 and 16th May 2023 respectively, I didn't received any response from those emails.br...

Hi MakeMyTrip Team,

I had booked a bus on 5 June 2023, but instead of the pick point where it should be, you gave it somewhere else (it's Kaptanganj(Basti) UP not Kaptanganj (Azamgarh) UP, so i'll trying to reach support on phone or other online system but your support not giving me any solution for this,

Due to which I have suffered a lot, I again booked another bus, it's your system's fault so please refund...

Hi

After struggling more than 5 months with MMT, this is most unacceptable and insulting for me as a customer where you guys have closed my customer care ticket as well as Indian consumer complaints forum:(:(

Is it the way MMT treat its customer and resolve the complaints?
MMT offered me cancellation of 1 passenger in my ticket where I claimed all 4 passengers refund with the mental torture i had and unacceptable...