MakeMyTrip.com — Airline Airasia Refunded the full amount on 6th May but Make My trip till 25th May have not | |
Hi,
I had booked a ticket with Make My Trip (Booking ID NF[protected] and later cancelled this ticket on 25th April, 2015. Since the Airline had rescheduled the flight from evening 7.00 pm to 1.00 PM afternoon and they had no alternate, I had to cancel this ticket and I was eligible for full refund which I had got confirmation from Air Asia. Air Asia with ref no CAS[protected]GSTHC4 refunded full money on 6th May to make my trip but this Fraud Make My trip, till today they have not cleared the dues and they have broken their redfund agreement. I would like to file a legal case against this company to sue them for breaking their agreement and on top of that their customer care support, whom I had called 10 times but no resolution till today.
Please help to do this.
Refund amount of INR 6127 for MakeMyTrip Booking ID NF[protected] has been submitted to the bank for processing and waiting for their acknowledgement. Refund would be processed in 1 working day if cancellation was done online else may take up to 2 working days if done via our call center.
Thanks
Ajay Kumar Atwal Was this information helpful? | |
MakeMyTrip India customer support has been notified about the posted complaint. | |
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Even after escalating to you..till today I have not received the funds. Please help or suggest how to file SLA breach the refund agreement
.
Thanks in advance.