MakeMyTrip.com — Non refund of money

Address:794001
Website:Makemytrip.comO

Dear, Sir/Madam, On 1st September 2015, we have booked four tickets in Spicejet in Atindra Dutta's name for 16 th Oct. id no. PNR No. T41PHV from Guwahati to Chennai but due to flight rescheduling, and other flights on the same day not convenient as we have to transport a hip fracture patient, we have cancelled it and confirmed on 8th Oct. 2015 through email id -mary.[protected]@gmail.com. We have called up Spicejet airways and they have informed that they have reverted the money amounting Rs 39104/-to makemytrip, but till now the money has not been refunded to the account of SBI branch 7311. Kindly refund the money as soon as possible as we will be needing it for the hospital needs.
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Dear Cruzies Elmina N. Sangma

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Dear Cruzies Elmina N. Sangma,

We were looking into your concern but have found that a few important details are missing as we are unable check your booking with the provided details in your post.

Please provide us with the correct details which was used while doing this booking or send us the e-ticket so that we can assist you further.

Please furnish below mentioned details asap :

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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