MakeMyTrip India — Cashback not received | |||||
I had booked the round trip of Pune-Delhi from Makemytrip.com and at the time of booking i applied the coupon for Rs.1200 cashback and it got applied successfully. But when i have not received the cashback i called the customer support, they told me that the cash back will be received within 21 days after the date of travel. But after the date of travel also when i have not received the cashback then i called them again and now they are saying that cashback is not applicable. Now they are also not replying to may mails. Please find my ticket details below: Reference ID:[[protected]] NF[protected] Was this information helpful? | |||||
 2 Comments | |||||
Comments
If the casback was not applicable then why at the time of booking coupon code applied successfully.
This was the only reason I booked the tickets from makemytrip.
And this is your mistake then why should I bear the loss.
You can not move away from your responsibility by saying that you apologize.
This was the only reason I booked the tickets from makemytrip.
And this is your mistake then why should I bear the loss.
You can not move away from your responsibility by saying that you apologize.
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In refernce to your onplaint, we have validated your case with our concerned team and found that according to the terms & conditions of the offer, ICICI bank is not a participating bank under this offer. So, we regret to inform you that passenger is not eligible for any cash back in this booking. We thank yor for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care