[Resolved]  MakeMyTrip India — Double deduction of money from two source for one flight ticket.

Address:Kamrup Metropolitan, Assam, 781021
Website:makemytrip.com

I booked a flight ticket in the name of purabi choudhury for the journey from bangalore to guwahati on 10 th of july 2016. i made a payment of rs 6645 for the fare through sbi net banking. from sbi side transaction was successful but "error in transaction" was shown by makemytrip and suggested me to switch to another mode of payment. no e-ticket was generated and i did not receive any e-ticket in my mail id after this transaction which was successful as per sbi but not as per makemytrip. then i made equal amount of payment using sbi credit card for booking the ticket. this time transaction was shown successful from both sbi credit card as well as makemytrip card. akso i got the e-ticket and invoice in my mail address immediately after this 2nd transaction. the booking id was nf[protected].

But when i checked, i found that rs 6646 was also deducted from my sbi account for the first net banking transaction.

After all, money was deducted from both sbi net banking and sbi credit card for one flight ticket.

Please suggest me so that i get back the money as early as possible.
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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don't trust Deep Kalra and Geeta Eral, They are crooks in this history, Delhi railway station pahadganj thugs with travel portal now in this age.
Dear Jyotishkn

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


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