[Resolved]  MakeMyTrip India — Inefficient service

Address:	560091
Website:	MakeMyTrip

My hyderabad - bnagalore bus ticket booking id: nu[protected]

Had booked bus ticket blr-hyd-blr, sleeper coach, on the 13th and 14th of june 2017 (Departure from blr and return from hyd respectively). On the 13th at 20:00 hrs, (Etd 23:00hrs) i am informed by sms msg that the bus (Kallada travels) is cancelled and i have been accommodated in a semi sleeper coach. The bus which i was accommodated was a different bus operator. The bus was filled to the brim, people sleeping on the floor etc.

The return journey from hyd on 14th was the icing on the cake! At 1600hrs i get an sms msg again stating the bus has been cancelled. When i called up the bus operator (Orange travels), i was told to make my own arrangements. It is not only pathetic but just not acceptable, because imagine, the plight a family or a single woman passenger.

Makemytrip has associated with such incompetent bus operators. Is mmt only bothered about having their app base increased and enlisting such irresponsible bus operators in their listings.

God save passengers booking or using mmt (For at least bus service)

Case logged : ref:[protected] dtd 15/06/2017
[protected] dtd 16/06/2017
[protected] dtd 15/06/2017
[protected] dtd 15/06/2017
[protected] dtd 15/06/2017

Absolutely no response from makemy trip.
As on today 19/06/2017, there has not been even a call or a mail from makemytrip to resolve nor address my issue. Incompetent, pathetic, irresponsible! This company should be a joke!