[Resolved]  MakeMyTrip India — my 2 return journey tickets from bhopal to hyderabad against booking id - nf[protected] &id nf[protected].

Address:	103 Udyog Vihar Phase 1, 122016
Website:	www.makemytrip.com

Dear sir,

I am following shiv yog life and try to attend shivers being organized in various cities of india. One such 9 day shiver was planned at hydrabad from 29th sep, 19 to 7th oct, 19. Therefore i planned to visit hydrabad and made flight reservation. For bhopal to hydrabad & return to bhopal by spice jet through makemytrip company at rs.7010/. While i checked my name was written as sunanda sunanda instead of sunanda chavhan. I requested makemytrip & also spicejet to varify my authentic id's and make correct the typographical mistake in ticket and or to take care of me to allow in flight. Both agencies ask to rebook the ticket and apply for refund but indicated that as per rule there may not be any refund to you.

I therefore booked another return ticked at rs. 6687/- with same flight sg-1267 & sg-1268.

However due to cancellation of the hydrabad shiver i have to cancel these return tickets also & i inform them immidiatey and applied for cancellation & refund of balance charges after deducting cancellation charges through email dtd 9th sep, 19. I have not been considered for refund of any amount by makemytrip or spice jet.

I request you to kinly take_up this matter with these 2 companies to compensate me suitably.

Thanks & regards.

Dr. (Mrs) sunanda chavhan
Ex - professsor government girl's college
M p government
14, sr. Mig e/3 arera colony
Bhopal mp 462016

Copy of email application to makemytrip dtd 9th sep, 19 :

Shivaji chavhan
To:[protected]@makemytrip.com
9 sep at 10:38 am

Sub : cancellation of my flight tickets – refund of balance.

Ref : my 2 return journey tickets from bhopal to hydrabad against booking id - nf[protected] & id – nf[protected].

Dear sir,

I am sunanda chavhan, female, dob 9th, oct 1947. I was registered to attend a shivyog shivir at hydrabad from 29th sep to 7th oct 2019 therefore i approached makemytrip for my return journey from bhopal to hydrabad.

1. Regarding my booking id nf[protected] i wish to submit that my ticket was issued in the name of ‘sunanda sunanda`. Though the name was spelled correctly but written twice due to typographical mistake probably at your or spice jet or my end. I was asked by your office to cancel this ticket and rebook another. While i have booked another ticket, my this ticket amounting to rs. 7010/- issued with id nf[protected] may please be cancelled & after deducting the cancellation charges the balance amount be refunded to my account.

2. I booked another ticket through you makemytrip again with booking id nf[protected] to attend the shivir. It was informed that shivir event is cancelled. Therefore this ticket amouting to rs. 6687/- may also be cancelled & after deducting cancellation amount balance amount be refunded to my account.

I request you to please take an early action to refund the due amount to me.

Thanks & regards.

Sunanda chavhan

14 sr mig e/3 arera colony bhopal

(M) [protected]