[Resolved]  MakeMyTrip India — Regarding holiday package issue

Address:122016
Website:www.makemytrip.com

Hi there,

I want to book thailand package with makemytrip. I am continuously following up with your holiday expert regarding the same.
She has given me a package of 292 k before and within 2 days this package cost increased to 296 k on 7th may and 299 k today. I have checked myself for each hotel cost and flights cost and sightseeing cost. But I didn't see any difference in it. I want to know why my package is increased this much within few days if any hotel or flight or sightseeing cost is not increased. I have asked for this explanation on 7th may on which day I am planning to book a package. But I didn't get any satisfactory answers from you expert. Then I asks for contact with the her manager who can give me satisfactory answers. But I didn't get any response for it. And on today my price hikes to 299 k from 296 k.
So I want to know why this much increase of price in only 2 days. And 2nd why this delay happened due to which I have to suffer this 3 k additional cost. If your manager has given me satisfactory answers on 7th may then I would have booked the package. Now cost is increased so who will be responsible for it.
I want urgent call back for this issue otherwise there will be other consciquancies. With this mail I am sending you the last package which was sent on 7th may.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir,
I hv booked two air tickets for my daughter vathsalaa kondalaraju on 26.04.2016 by Spicejet from CJB to MAA and cancelled one ticket. The return trip on 05.05.2016 by another airline was also cancelled. the airlines confirmed the same. What happened to the refund money. Could you please help.
Thanks
P.kondalaraju
Dear Ponniah,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Viren07

We have reason to believe your concern has been resolved as this concern of your appears to be more than 25 days old.
If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.

Warm regards
Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8081
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information