MakeMyTrip.com — Cash back not credited | |||
I had booked Mumbai to Dubai return flight on 25th March i.e booking ID NN[protected]. The reason I booked flight is due to 6% cash back on ICICI cards. I had properly entered deal code ICICIIF while booking but till now I didnt see any cash back. I write the issue to customer care and they only have answer I didnt entered any code and closing the case without any proper resolution. This is just cheating by makemytrip and their customer care service are pathetic. Never faced any problem on other travel sites. Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip.com
First of all please accept our sincere apologies for all the inconvenience you may have faced related to your account while you were dealing with MakeMyTrip.com.
We have validated the issue with our technical team to understand and check the possibility of any site issue at the time of booking. As we have logs for every booking made on the website the same has been validated and found that no deal code was entered at the time of booking.
Kindly note that no cashback was applicable against your booking ID NN[protected]. We have shared your booking logs on your email ID for your reference.
Appreciate your co-operation.
Assuring you best of our services.
Team-MakeMyTrip Care