MakeMyTrip.com — Hotel at udaipur (Make my trip)

Website:make mytrip .com

Hello sir
i m sadananda bhat a senior citizen traveled with my family in the month of oct 2015, vide id no[protected]
i wanted 4 star accommodation for all 5 nights and i have paid as per requirements and this tour is not sponsored/lfc/ltc

i wanted to enjoy with my family in 4star accommodation and the hotel at udaipur(HOTEL LE ROI) IS AN ORDINARY HOTEL you can visit their site and they say it is a budget hotel

i have mailed so many times to MMT and i could not get convincing reply
i can forward all the mails to you if required

now i request pl look into the matter i want the cost of hotel accommodation 2 HOTEL AT UDAIPUR with an instruction to MMT not to cheat the customers
in this regard i have made a complaint to MMT representatives at JAIPUR on the same day and i was forced to stay in that hotel for two days because there was no other go

thanks and regards
sbhat
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Dear Sadananda Bhat

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
name -sadananda bhat
[protected]@gmail.com

travel id-IN1508B4S023570

PL DO THE NEED FUL

thank you

sbhat
Dear Sadananda Bhat

Greetings of the day,

In reference to your complaint, we have found that our concerned department is handling this case. Please be assured that post validating your concern they shall take this matter to closure on priority.

Assuring you best of our services.

Team-MakeMyTrip Care
hi

u m yet get any response from the concern authorities

sbhat
hello sir

MMT, i have contacted them separately and they are sending same typical reply which i donot agree

i wish to say that i have paid for 4star property and they provided me a ordinary budget hotel at UDAIPUR

PL LOOK INTO THE MATTER AND ARRANGE FOR REFUNDING THE DIFFERENTIAL AMMOUNT

sbhat
Dear Sadananda Bhat,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that during your stay we have specially spoken to Hotel GM and has made assure regarding all the facilities to be provided for which guest were being agreed. Hence now as a onetime goodwill gesture we can offer you a voucher for INR 500 which you would be utilize for future booking, if same is being acceptable then kindly advise us further.

Kindly treat this post as a final response in regards to your complaint.We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
hello

pl do not send the same reply

i wish to say that hotel is not of 4star property

i should get the refund

your voucher of inr 500/ i am not begging

i want the money to be refunded because i have paid for that

if not you can hear from my lawyer

sbhat

Refund of airfare

I have not yet received 4500 INR which was refunded by Spicejet to Make My Trip on 12th February, 2015. My booking ID:-NF[protected] and they are giving wrong information and misguiding since one month.

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