MakeMyTrip.com — No Refund for 3 months - company does not even respond properly

Address:Bangalore, Karnataka

I have booked a ticket for Indigo using make my trip with Booking ID NF[protected]. in Dec '14 and refund still not done from MakeMyTrip in 3 months time. 1. After logging cancellation with Indigo office still make my trip does not even initiate 2. Multiple follow up but no clear respond and refund still missing. Thnaks, Trideeb Das
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Dear Tkdas,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 12730.00 has been initiated and processed from our end on 04-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
I have shared that the amount is not yet reflected in my HDFC Bank account.

Please validate if the transaction on 04-Mar-15 with RRN#[protected] was successful and is money deducted from MakeMytrip to HDFC bank.

Look forward for your response.

Thanks,
Trideeb Das
Dear Tkdas,

Greetings from MakemyTrip,

As discussed, we have re-validated your case with the concerned team and as per their records this refund for INR 12730.00 was initiated from our end on 07-Jan-15 and approval code for the refund which we have received from the bank is [protected]. Please check with your bank and within this period we hope that refund is credited to your account accordingly. Please feel free to contact us for any further assistance on the matter.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
Dear Tkdas,

Greetings from MakemyTrip,

As discussed, we have re-validated your case with the concerned team and as per their records this refund was initiated from our end on 07-Jan-15 and approval code for the refund which we have received from the bank is [protected]. Please check with your bank and within this period we hope that refund is credited to your account accordingly. Please feel free to contact us for any further assistance on the matter.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
Dear Tkdas,

Greetings from MakemyTrip,

As discussed, we have re-validated your case with the concerned team and as per their records this refund was initiated from our end on 07-Jan-15 and approval code for the refund which we have received from the bank is [protected]. Please check with your bank and within this period we hope that refund is credited to your account accordingly. Please feel free to contact us for any further assistance on the matter.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

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