[Resolved]  MakeMyTrip.com — Not given refund

Address:Jalandhar, Punjab

Hi I had booked my tickets for Amritsar to Srinagar in spice jet booked through make my trip. The flights dates were 9 March 2015 and 13 March 2015. On 25 January I got the message from spice jet regarding cancellation of both the flights. The messages are as under Dear SpiceJet customer (PNR-PDUYXH): Your flight SG 442 dated 09-Mar-15 from Amritsar to Srinagar has been cancelled due to operational reasons. We regret the inconvenience caused. Please log on to http://changes.spicejet.com for current flight status, alternate options or full refund. Dear SpiceJet customer (PNR-QEIZ8R): Your flight SG 443 dated 13-Mar-15 from Srinagar to Amritsar has been cancelled due to operational reasons. We regret the inconvenience caused. Please log on to http://changes.spicejet.com for current flight status, alternate options or full refund. I contacted make my trip and accordingly cancelled my tickets by going on their website on 12 February 2015. But the make my trip refused to gave any refund as they say the tickets were non refundable. But actually the flights were cancelled by the spice jet. Now whenever I contact make my trip they just put me on hold for many hours and say due to technical issues we are not able to resolve the issue neither they call back. Please help me getting refund. Thanks Mohit dhir Mob no. [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mohit Dhir,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Mohit Dhir,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

As discussed, please be assured that we are initiating your refund for
INR 9160.00 from our end on 30-APR-15 and same will reflect in your
account as per your bank processing cycle.

We thank you for contacting us.Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information