MakeMyTrip.com — Not refunding money

Address:Bangalore, Karnataka

I had booked a flight ticket from Bangalore to Vishakhapatnam in Spicejet flight through MAKEMYTRIP.(Booking ID: NF[protected].). My journey date was 25 th Dec 2014. On 18th Dec, 2014 I got a SMS saying the flight has been cancelled, hence I applied for refund. I applied for refund on 23rd Dec 2014. After running behind Makemytrip till Feb 14, 2015 for refund, I didnt get any positive response. Then I wrote a mail to Spice jet to give me back my money directly without giving it it Makemytrip. But my bad luck, they had already given the money to Make my trip(I have attached proofs also, the mail communication with spice jet and makemytrip). On feb 18th, 2015, Spice jet told me that they have given money to makemytrip. Till today, I am running behind Makemytrip for my money, but they are such shameless people, they are denying me to give me my money back
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MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Manas183,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Thank you for your cab booking NC[protected]. Total Booking Amount- Rs. 2277.0, Balance Amount- Rs. 1935.0 (to be paid directly to driver), Included kms- 148.0 (Extra kms will be charged at Rs. 10.0/km).
Toll and State Taxes are included in your fare. Parking and Night Charges(Rs. 250/night) to be paid directly to the driver if applicable.

Above mention are my booking details and your cab driver Mr.harish Singh cheated me and charges Rs 2500/- instead of 1935/- and also behave very rudely and Mr.harish driver behaviour is very bad and throw my bags on road.So I want my refund on urgent basis otherwise I will not book a cab with make my Trip

And pls take strict action against Mr harish singh so this type of incidence never happen in future

Regards
Ajay rana

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