| Address: | Gurgaon | | Website: | www.mamaearth.com |
Executive name - Ayushi Verma, # [protected], [protected], [protected].
She has shared a PROMOTIONAL OFFER this morning wherein the customer gets a free gift (Voltas AC/ Sony LED TV/ Dell laptop/ Apple iphone 12/ LG Refrigerator) on purchase of Mamaearth items worth Rs. 5, 000/- and above alongwith a cashback of 40% of the PO Value.
We have placed an order for 13 items (value-Rs. 5, 079/-) and made the payment via the Paytm UPI. Subsequently, the Mamaearth team has started calling up repeatedly demanding for another Rs. 9, 800/- towards the GST component against this order.
We have clearly sensed a DUBIOUS BEHAVIOUR and hence refused to make any other payment. Further, we have asked for PO CANCELLATION and REFUND of the payment made by us. On doing so, the Mamaearth team have started using foul language and bad words and threatened that we shall be receiving Govt notice on not making the GST payment. EXTREMELY SHOCKING EXPERIENCE INDEED...
Resolution - we expect a speedy resolution of the above stated complaint.
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