Mamaearth — Refund not given for n order which was being wrongly delivered

I ordered for baby products under Order # [protected] with shipping address to Nagpur. Since it was being wrongly delivered at Jaipur, i refused to take the order. It has been 15 days. N I've not yet recieved the refund amount. I've called customer care 5 times, everytime I was assured refund that same day, but in vain. Requested them to refund my amount despite several communications, no refund amount recieved from them. I want my refund amount along [protected]@8% interest