Manipal Hospital — Not getting video appointment call on time

Address:

West bengal darjeeling

I had an video appoitment at 1 pm with doctor mr. S R Shetty Neurosurgeon.

I am.bhim koirala from darjeing west bengal. I have booked online video appoitment on 5th jan 2021 at 1 pm. Nobody called me. I have follow up 4 times. Nobody inform me proactively and taking 15 mins to respond call on toll free.

I am extremely unhappy. Plz call us urgently. We are waiting for doctor.