Manorama Tell Me Why — Not receiving book but courier agent is arrogant and behave rudely

Address:

Kolkata, West Bengal, 700032

Dear sir,

I am your vetarent customer of manorama tell me why book. I never complain about any issue regarding the book that i am not getting. My sub no. Tybkmeddis/[protected], expiry date 01.09.2018. My address ajay apartment, 6, central park, flat-1a, gr floor, kol-32.
This year in the month of march and may i didnot received tell me why book. 1st thing in the month of may my whole family was abroad and in the month of march we are in india but didnot received. When i call your agent the instant intra ci, mrs sustu ghoshe ([protected]) for not getting the books she reacted very rudely and desparately told me that it is not her duty to keep track because she is dealing with thousand of customer. We are sure that we nerer received those 2 books but she is telling that you have signed. We never complain this thing before but i am sure that your courier boy didnot despatch the books and show you the false signature and that thing is also supporting by madam. She fail to show us the signature.
So i request you to investigate since i never complain regarding such small things. Please send me those two book march & may 2017. We never received, never signed.
Mrs sustu ghoshe didnot understand and she behave very rudely. Next time we donot like get books from such an arogant person.
Please acknowledge the receipt of the mail and revert.

Regards

Subrata biswas
[protected]
[protected]
My sub no. Tybkmeddis/[protected]