Hi,
We are KD Pharma, located in Mumbai. We have bought Marg software on 22nd May and we have faced issues from day 1. We have sloughed for 6 days to resolve multiple issues but finally when we have sent an ultimatum to Marg and its helpless software related mail on Saturday, no one has bothered to revert and they called on Monday with resolution, but by that time, we have chosen another software for which intimation had already been given to the entire team.
Now, we need a refund since we have not used the software and have raised multiple issues that Marg failed to fulfill. We have spoken to Area manager, Zonal manager and Channel partner, but apart from channel partner no one is responding the way that should, even after multiple calls. Very much dissatisfied with services and product.
Regards,
Kuldeep
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Marg ID NO. 159689 Ganesh Trading Company
issue :- Sale Invoice Format is not true, not showing rate GST 18% & 28%
and service Provider Mobile NO.[protected], [protected] these person not
received my call and not given any response.
Kindly Sholwed this matter.
Thanks