Marg Compusoft — No service till 1 whole year and now license expired so no service support response answer

Marg Compusoft — No service till 1 whole year and now license expired so no service support response answer

D Dr. Dhanwantari Jha Feb 7, 2023 Feb 13, 2023 This thread was updated on Feb 13, 2023

For 1 ehole year they provide no service. I was not even able to generate 1 bill even. Their service partner is rude and not responsive. Initially he promised everything and after purchase he was asking for 1000 rs for each visit that too after many complaints and after 6-8 months of purchase. I lost all my money and strict action must be taken afainst such cheat firms. Their email support is also useless and reply without even reading the complaints. Was this information helpful? No (0) Yes (0)
Marg Compusoft customer support has been notified about the posted complaint.
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Marg Compusoft Customer Care

from Delhi, Delhi

Feb 13, 2023

Verified Support

Dear Customer,

We apologize for the inconvenience caused to you.

As per the investigation of your query, we have found that you have been using our software since 2021 and you were facing Barcode setup issue.

For this, the partner tried to suggest you take online support but you did not agree to it and visiting would be chargeable based.

As per the company policy, we will not able to do any refund or grace period.

Apart from this, Your service provider has agreed to provide the best services.

For further assistance, contact us at[protected]/66969600 or visit our online help portal at care.margerp.com.