Marg Compusoft — No service till 1 whole year

Marg Compusoft — No service till 1 whole year

D Dr. Dhanwantari Jha Feb 7, 2023 Feb 13, 2023 This thread was updated on Feb 13, 2023

IT is the worst ERP service possible. They initially said they will offer all help and service and for 1 whole year after my purchase they did not provide even installation service and on customer support email too they are irresponsible and irresponsive for their actions. I want a full refund as i was not able to use their software due to no service which was initially promised. Strict action must be taken against such firms not worried about customer complaints. Was this information helpful? No (0) Yes (0)
Marg Compusoft customer support has been notified about the posted complaint.
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Marg Compusoft Customer Care

from Delhi, Delhi

Feb 13, 2023

Verified Support

Dear Customer,

We apologize for the inconvenience caused to you.

As per the investigation of your query, we have found that you have been using our software since 2021 and you were facing Barcode setup issue.

For this, the partner tried to suggest you take online support but you did not agree to it and visiting would be chargeable based.

As per the company policy, we will not able to do any refund or grace period.

Apart from this, Your service provider has agreed to provide the best services.

For further assistance, contact us at[protected]/66969600 or visit our online help portal at care.margerp.com.