Marico Ltd. — Bad quality of Parachute oil received

Address:Marico Ltd. CIN-L15140MH1988PLC049208 7th floor, Grande Palladium 175, CST Road, Kalina, Santa Cruz (East) Mumbai - 400098
Website:www.parachuteadvansed.com/complete-care/contact-us

Resp. Sir/Madam,

I had bought a Jumbo pack 600 ml of Parachute advanced coconut oil on 25 Feb 2021 from Amazon India site. Product was open later on after 2 months. I was using the product recently when I felt smell was very bad and oil was not clean.

I called the Marico toll free number on 09th and 10th June for replacement. They told me that my mobile number is my complaint number and will receive a call within 24 hours. But till today 18th June which is almost over, I haven't received any calls.

Attached are all the proof of purchasing and bad hair oil received.

Please do the needful at the earliest.

Regards,
Amit Jain
+91 [protected]
+4 photos
Was this information helpful?
No (0)
Yes (2)
Marico customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Marico
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    64
    Pending
    5
    Resolved
    27
    Marico  Phone
    +91 22 6648 0480
    Marico  Address
    7th floor, Grande Palladium 175, CST Road, Kalina, Santa Cruz (East), Mumbai, Maharashtra, India - 400098
    View all Marico contact information