Maruti Insurance — Delay in servicing vehicle under insurance claim

Address:

Old No 155 New No 123, Popular Vehicles & Services Ltd, Ponranjitham Complex, Medavakkam Main Rd, Rajamanickam Nagar, Keelkattalai, Chennai, Tamil Nad

Date of incident: 4th december 2023
Car registration number: tn14s 5762
Insurance policy number: (New india assurance)[protected]
Incident: car submerged in flood
Desirable resolution for complaint: service my car

I gave my car with registration number tn14s 5762 for service on 9th december 2023 and was provided job card number jc23013372 with etd for my car as 10th january 2024. It is 29th january 2024 today and the service for my car is not yet started since maruti doesn't have spare parts yet for my vehicle. Instead of calling me repeatedly to renew insurance it will be better if you can check with @natarajan sir surveyor (+[protected] and @guna popular maruti service (+[protected] if they will be able to service my vehicle or not.