| Address: | Kumpulunkal house MALLAPALLY North P.O |
I own a Maruti Swift Dzire which has been insured vide policy no.12218580 having validity up to 03Nov 2021. Recently, I had some damages occured to my car while I was reversing the vehicle, scratch occurred on left side back door running board. On one more occasion due to felling of coconut on running vehicle, dent occurred on Dicky. Both these issues were clearly told to AVG motors Tiruvalla at the time of renewal of Maruti insurance in Nov20 on which they had confirmed to settle the claim soon and repair the vehicle accordingly. It is regretted that till today my vehicle has not been repaired inspite of several complaints verbally and through customer care calling, although these are just minor repairs which can be settled very easily. It may please be noted that we are paying more premium for Maruti insurance than other outside national insurance companies, still these kind of services are not expected. These people asks us to buy maruti insurance only and they will say lot of benefits and do false promises like 100% coverage and all but now we would like to ask where is the 100% coverage.
Request to please look into the matter and settle the claim and get the vehicle repaired at the earliest. Was this information helpful? | 
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