Maruti Suzuki — ACCIDENTAL REPAIR DONE WAS NOT DONE PROPERLY. VERY BAD EXPERIENCE WITH MARUTI SUZUKI

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New Delhi, Delhi

Maruti Suzuki being such a esteemed company and a well reputed car manufacturer but the kind of experience which has being delivered was unbelievable. On returning back from rajasthan, suddenly my car got hit from the left side and the whole wheel assembly was damaged even the car was not in the moving condition regn no: DL 1C N 6440 . So i was left with one option to go to the nearest maruti service station and get the repair work done . i gave my car to RELAN MOTORS PVT. LTD. situated near beawer road, ajmer-305001 which is a maruti authorised station. They took my car and i was promised to get back my car in 15 days. I went to rajasthan to get back my car, i was shocked after seeing the work done . The paint job was not upto the standard quality, it does not even matching with the rest of the car colour. The car door sensor was not working. The whole work done was not upto the maruti standards. They just raise their hands up when i complaint about the work done. Now i got my car checked up in maruti service masters located near jahangirpuri new delhi another maruti workshop. They gave me a estimate of around 10-15 thousands in which the paint work is included, i was also told the due to the thrust my car fender is also damaged at the time of accident which the guys at relan motors did not noticied, due to which both left side doors are not closing properly, and also the hings are to be changed. Door sensors are not working properly. I called the guys at relan motors told them about the damage, but the reply was nothing can be done. i want you to look into this serious matter as soon as possible. GAURAV JAITLY ADDRESS: 110 TYPE-3 TIMARPUR CONTACT NO: [protected] CAR NO: DL 1C N 6440 MODEL: SWIFT VDI 2012 CHASSIS NO: 313532 INVOICE NO. AT RELAN MOTORS: BR14002152 JOB CARD NO. AT RELAN MOTORS: JC14002306 I am also providing the images of the bills. i want you to please look into this matter as soon as possible.