Maruti Suzuki — Alto K10 Reg no. not recd even after 2months

I have purched Alto K10LXICNG from Excell Autovista (Pvt)Ltd, Sector 10, Kopra Kharghar on 24 March 2015 But still have not recd my car registration no. normally it takes 3-4 days maximum. At the time of delivery it was promised bycsakes personal "Mr. Amey" that i will be getting my car reg. no. with in a week. In between is used to keep reminding Mr. Amey about my car reg. no. After waiting for a week i called Amey and he told that there was Strike in the RTO so he was not able to get my car reg.no. My car was picked up from my home for having service and passing in the RTO for passing and kept by Mr. Amey for 5 days but no passing formalities were carried out. I kept checking with Mr. Amey, but all the time i have been promised that i will get in the evening or max to max tomorrow and always giving me some excuse. Till toady on 23 May 2015 i have not recd my car reg no. After lodging complain about the car reg no. on about my car reg no. On 9th May it was promised by Mr.Amey that i will get it by 13 May and requested to take back the complain. Under my pressure he took the car for passing on 13 May along with me. This is just to update you that i have bought this car under loan and i am paying premium for that same but not able to use my car because of my reg no. I am paying premium for keeping the car in the Parking area and running in the local where as it was bought for going to office which is approx 35 km from my residence. Even after having my car at home still using Taxi and Public transport for office and paying premium for the car. Trust Maruti will take full responsibility of my car if something wrong goes and issue arises because of car. reg no. (Accident, Theft, Caught by police for running without Reg. No.) I am having below questions from the Maruti: 1. When i will get my car reg. no. 2. Why wrong info passed to customers like me. 3. Why my car was kept with Mr. Amey for 5day where as service require only one day. 4. What is advantage of having complain on [protected], even after complaint i have not recd.my car reg no. 5. Settlement of extra expenses for premium and travelling by taxi. 6. Returning of car as looks like they will not be able to provide car reg. no. 7. Why the car released from the Showroom. Bgrds Ajit Kumar Email: [protected]@gmail.com Mob: [protected]
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