Maruti Suzuki — Car immersed in chennai recent flood

Address:

600045

Sir, I purchased a Maruti swift Dzire petrol car from ABT Maruti, Guindy, Chennai on 15 February 2015. Car Registration No. TN11L1622, I took insurance to my car from ABT Maruti Insurance (Policy No.[protected]). My car immersed in water on 1st Dec 2015 due to heavy rain and flood occurs in chennai. I contacted through phone several times to ABT Maruti, Guindy. But no response, finally I approached the ABT Maruti service centre, Guindy inperson and recorded by complaint in the Register as directed by them. My complaint Reg. No. 245. They told that the car will be taken up from home by their staff within 7 days, before that nobody need to touch the car. I followed it. But after completion of 35 days neither the insurance staff nor the ABT staff have not visited and the car is still in my home parking without any care. Hence I request that necessary speedy action may be taken atleast now and take the car to make necessary repair, failing which I have no other way to go except taking legal action against Maruti Co./ ABT Maruti, Guindy, Chennai/ Insurance company. With Regards, Prasath