Maruti Suzuki — complaint against maruti dealer pondicherry shenbaga cars pvt .ltd

Address:Pondicherry, Puducherry

sir ibought the new swift dzire zxi WHITE model for rs. 7, 40, 000( seven lakhs forty thousand only) from shenbaga cars pvt. ltd pondicherry and the vehicle delivered on 20.05.2015. chasis no.718304 and the engine no.1570248 and the customer id [protected] and the vehicle id. MA3EJKDIS00718304 Booking dealer 9601 and my name is satheesh kumar my contact no. [protected] sir the staffs are very arrogant they have not ready to communicate even the time of delivery of vehicle even then when i went to show room they simply replied it is in workshop and i waited for one to twoo hour finally they brought the vehicle un washed when i enquired they replied tomorow we will do similary they are not given the showroom invoice bill for the amount recieved they gien the RTO bill for 6, 50, 000 only but for the rest of the amount of 7, 40, 000 they refused. no othe proper tax come invoice bill wwas not given and receipt given at the time of payment of money is itself enough as they replied and finally they charged 7, 500 rupees for accessories but none of the things was given when i asked about the thing it is for antiruct coating and teflon coating but it seems that antirust coating is done in the manufacturing itself and the teflon coating was not required for the white coloured vehicle even if it is done it wont cost that much. and they said some vehicle health insurance that was also not given finally they tortured me and got signed in all papers and pushed the vehicle to me so i need proper justice for this and proper reply as the things to be done
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