[Resolved]  Maruti Suzuki — Continuous​ Oil Leakage on Oil Pan(Sump) or Gasket

Address:

Mumbai City, Maharashtra

Vehicle No.150532 Purchase date-17/10/2012, Maruti Swift VDI, V.No.MH-43-AL1516, Continuously Oil Leakage on Oil Pan(Sump) or Gasket
Dear Sir,
I have purchase a Maruti Swift VDI dated 22 nd October 2012 from Nerul Showroom Automotive Manufacturers Private Ltd., Address- MIDC, TTC Ind.Area, Plot No.D-234, Shiravane Village, Mumbai-Pune Road, Nerul, Navi Mumbai- 400 706, my name is KULDEEP INDRAPAL TANDEL, ADDRESS : At - Karave, Post - Darave, Room No - 925, Sector -36, Navi Mumbai- 400 706.
Further I have found that there is a problem in my Car, the consumption of oil is very high so that I have immediately approaches to Nerul, Navi Mumbai service center dated 27th July 2013, at that time service center people done told that there is a problem of oil leakage on oil pan or gasket, They take 2 days for this problem after that they handed over the car to me with assurance that problem is being resolved.
But after couple of months same problem occurred in my car again immediately I have approach to your Nerul, Navi Mumbai authorized service center dated 16th January 2014, again service center people told me that there is a leakage in oil pan(sump) or gasket, they told me it will take 2 days, after 2 days they handed over vehicle to me in assurance that your problem has been resolved. I am very happy & returned to home.
But same is happened after few months, once again I have identified the symptoms of same problem, I have approach again to the Nerul, Navi Mumbai Service center dated 9th June 2014, now its height of my limit I have strictly told to the officials of service center that I want written explanation of this again & again persisting oil leakage problem. Still the vehicle is at work shop, its being 5 days past.
I am a Government Officer, working in CIDCO, due to this problem I have to left my all works & just running away to your service center for this oil leakage problem. I have to spent all my time on this silly problem. If your team is not able to resolve the problem kindly take back your vehicle & return my money back.
I am very much fade up with this kind of services by well known company of India MARUTI, I want all my money back, all the expenses during these services, travelling, servicing and most of all my valued time.
Being a customer I am very much annoyed, if you can not resolved this simple problem by taking your own time how your superior technical team giving assurance. to be frank as costumer I am very much disappointed with this service center. If they don't have capable technical team they wont have right to assured the customer. I will surely go to the consumer court if I have not got any positive feedback from your end.
regards
Kuldip Tandel
Mobile No.[protected]