Maruti Suzuki — Drop in Acceleration

Address:

Bangalore, Karnataka

We have purchased Maruti Swift Dzire VDI Prime Pacific Blue bearing: -
Registration no. KA02 MG 6105
Chassis No. MA3FJEB1SOO163508
Enigine No. D13A1874389

My vehicle is getting serviced at Mandovi Motors, Yeswantpur, Bangalore. Since very beginning I have been complaining of the problem of drop in acceleration between 3rd and 4th gear, with emission of thick black smoke. Initially the technician attending my vehicle was not convinced, they have done several test but every parameters were found to be correct. They have replaced certain parts of the vehicle and also updated software of the vehicle, but all in vain. Recently, in a test drive with senior technician of Mandovi Motors, Yeswantpur, Bangalore, Mr. Vijay Babu (Mob.: 0-[protected]), the same problem has occurred and now he is convinced of the problem with the vehicle so he has guided me to write before your good-self. You must understand the seriousness of the problem as while overtaking any vehicle on the road it may lead to a serious accident. It is clear that there is a serious manufacturing defect in the vehicle which is beyond repair, so I would request you to replace the vehicle at the earliest.