Maruti Suzuki — ERTIGA VDI BS IV Steering & Shock Absorber complaint

Address:

Thiruvananthapuram, Kerala

We purchased our ERTIGA VDI BS IV car on August 2012 from Sarathy Auto Cars Kollam. Registration No: KL-16-J-5060, Vehicle Chassis No: MA3FLEB1S00123915, Engine No: D13A1927339 Disel. Cost of the vehicle is more than 9.40 lakh. But the vehicle is not worth upto this price From the beginning we feel the Steering problem, some times power steering become hard and not able to turn. Shock Absorber is also have complaint from the beginning and when we complaint to Sarathy Service Center Trivandrum will attend and they provided better service. But the problems still continues. As comparing to the cost of ERTIGA VDI is above 9 lakh is not comfortable to our earlier MARUTI ALTO LX cost 3 lakh So we request Maruti Company to check up our vehicle by Maruti Engineer and rectify the defects at the Company’s cost. Please try to avoid Customer Complaint and there by keep up the Maruti Company’s Standard. Any enquiry about our car, please contact me on: +91 [protected] Yours Faithfully Murali. G