Maruti Suzuki — Huge delay in Repair Works at Maruti Suzuki Workshop

Address:

Thane, Maharashtra

I have given my car Alto 800 for accidental repair works at Maruti Suzuki workshop (Thane) on 1st Feb 2015 and till date they have not completed the work. My Car Registration number is MH04GM8035. It was assured to me at the time of purchase, if I go for MarutiSuzuki Insurance, that will benefit me, as Maruti will follow up with Insurance company end to end if in case any accidental damage. And now the delay is from both Repair works and Insurance as well but seems they are not much interested to complete this.