Maruti Suzuki India — about vehicle delivery

Address:

Madhyamgram, Kolkata, West Bengal, 700155

I have purchased a swift zxi from the dealer starburst motors pvt ltd, kolkata, west bengal. The booking was on the name of adwitiya roy, my wife. We took the delivery of the car on 23/04/19.
The experience of taking a new car was pathetic from the dealer point. The car delivered to us was not properly cleaned from outside body, the mud and dust was full covered. And in the interior part the car was sand dumped under all the foot mattress provided to us. The key that was handed to us was wrapped by a paper and plastic material and written on it was the chassis number. So i told the conserned person miss piyali ray (Con no [protected]) that is this the key of the new car i am buying and is this the condition of the car maruti suzuki will be giving me in time of delivery. Then i asked that why i will take this dirty car that is not cleaned, i am supposed to get a clean car in time of delivery.
Then she managed a cleaning which took me an hour of waiting and we got the delivery of the car. Then we again noticed that the interior of the car was not again cleaned as sand particles was shattered all over the car.
And moreover no one was present to check the cleaning.

And the second experience i faced was no one has explained me the features of the car after several times of request done to the dealer.
What we faced when returning to our home after getting the delivery.
1) we cannot open the boot.
2) we couldn't turn on the blower of the car.
3) manually we couldn't reduce the temperature the car.
4) we couldn't play music via bluetooth.
And several other features.
And my question is when we buy a refrigerator from any brand they provide us a demo, and are we not supported to get the features explained of my new car?? Is this the number one brand of car manufacturer in india (Maruti suzuki).
So please return my money back and i will return the car, and i am willing to shift to other brand in the market. Atleast they will give a proper explanation of the features of the new car.
Really i am very much disappointed from maruti suzuki, and starbust motors pvt ltd they really do not care about the problem i am facing today.
Please grant my request if possible to return my money back.
Sougata das
Contact. No [protected]