| Address: | Ranchi, Jharkhand, 834001 | | Website: | www.premsonsmotor.com |
Dear team maruti,
I booked a baleno car from your nexa outlet (M/s premsons motors ranchi, jharkhand) and the car was scheduled to delivered in may'16 as all formalities i. E paper work was done how ever i received the trail mail from one of companies sales representative mr. Ratnesh roshan (Who was dealing with me for delivery notes) that my car delivery has been cancelled and no further reason for cancellation was stated to me and delivery o the car was shown in showroom record as i was reviving call and message from premsons motor that my first service of car is due on 5th june'16 going forward they did not returned back the post dated cheques which they collected from me further they withdrawn inr amount 5250/- without any intimation and misbehaved with me in the showroom when i went for inquiry and even no one was ready to give me any reason that why the withdrawn the money without my knowledge, i was a customer of maruti cars for a very long period of 10years as this would be my third car of maruti but now i have to rethink before choosing maruti suzuki cars anymore in future as i am feeling cheated by the behavior of maruti persons.
Request you to look into the matter and take neccsary action else i would not have been left with any choice moving to consumer forum as this kind of matter can happened with any of your customer which can harm companies reputation as maruti is well known for its brand value.
Br//
Sourav aditya
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