Maruti Suzuki India — car servicing

Address:

Udhampur, Jammu and Kashmir

Dear sir / madam,
Good evening,
I am mahendra kumar from air force station udhmapur. Today i visited j&k vehicleleads pvt ltd udhampur (J&k) for my first car servicing. It was a very unpleasant experience and it pains me to inform you that the workshop staff did not do anything in my car. Even they did not carry out the basic daily inspection. A mechanic just opened the car bonut hardly for 10 seconds and closed it. After 10 minutes mr. Ranjeev told me that your car servicing has been done and shortly you will get your gate pass for leaving. All time i was available with my car so there are no chances that they have done it and i could not see it. Initially before preparing job sheet mr ranjeev (Rep of j&k vehicleleads) insisted me a lot for getting many paid job done like spraying on engine, polishing, bottom painting etc, but i denied for those things. They have not even washed or cleaned the vehicle, but given a paper slip by saying that you come any other day as today it is raining. I was completely shocked to see that on the name of free servicing they have not done even a single paise job. Sir, in view of the above you are humbly requested to look into the matter seriously as these people are spoiling the image of maruti suzuki. Car product is very good, but how a layman would be able to maintain it well, if this kind of poor service will be given by an authorized maruti suzuki dealer. Please do something. Waiting for your fruitful actions. Thanking you.

Regards
Mahendra kumar
Air force udhampur