Maruti Suzuki India — complaining about no proper disposal of old car under exchange offer

Address:

Kolkata, West Bengal, 700054

I purchased a new swift dzire car (Wb-08a-1232) from machino techno sales limited, jindal house, 8a, alipore, kolkata-27 in december 2014 with the exchange of my old car hyundai i10 (No wb-26k-0812).
But till date i am continuously receiving complains from kolkata traffic police about violation of traffic rules w. R. T. My old car. Repeated request to the concerned dealer (Machino-techno) as well as to customer care could not resolve the issue till date. All necessary papers like delivery note of my old car (Handing over note of old car to machino-techno etc.) are available with me & copies sent to the dealer many times.
Now, finally received a message from kolkata police that the matter is being forwarded by them to ld court within 15 days from 12.09.17 due to no response.
I along with my family are a very old customer of maruti suzuki and purchased different cars over the years. But now onwards i will not recommend anybody to go to any maruti dealer like machino-techno, kolkata and deal for purchase of any maruti car.

Please help me and request for an immediate response as suffering over the years (3 years)

Satyabrata banerjee
Deputy chief engineer (Civil)
Dvc, kolkata-54
Mob: [protected]
Mail - [protected]@yahoo.co.in
Satyabrata. [protected]@dvc.gov.in