Maruti Suzuki India — Defective braking in Maruti Suzuki Ritz car, KA 41, P 8791, purchased on 4-2-2013, at speeds between 10 and 15 Kms per hour

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560085

My above car has an inherent problem that the brake becomes hard at low speeds of 10 to 15 km/ hr, suddenly, at traffic hold ups. I have reported this to the Maruti Suzuki authorized service center, M/S Kalyani Motors Pvt. Ltd, Mysore road. They have investigated and replaced the brake master. But the problem remains. I feel very concerned and worried when driving at slow speeds. Mariti Suzuki southern regional customer care office in Bangalore, ph[protected] and[protected] are not responding though I lodged my complaint on 30-3-16 and tried reminding them today also.