Maruti Suzuki India — defective egr valve in ritz vxi purchased on 13th feb 2012.

Address:	122015
Website:	www.marutisuzuki.com

Dear sir,
I purchased aforesaid car in 2012 from mohan motor udyog (P) ltd, (Dealer code 0606), kolkata-700020 bearing no. Wb22u1128. The car has run 7014 km upto 14.11.2017. Regular services were made. The car has been picked up for servicing by bhandari automobiles pvt ltd, serampore, hooghly, west bengal on 14.11.2017. According to their proforma invoice a good number of spare parts including egr valve to be replaced. The total cost as told to me is approx rs24000.00 which is completely unexpected.
After running 7000 km how the egr could be damaged? I think there must be manufacturing defect. So, on the part of the company the egr valve should be replaced without any cost.
So, you are requested to take necessary steps towards solving the problem immediately. The car is still with the service centre.