[Resolved]  Maruti Suzuki India — Delay in delivery ERTIGA VXI CNG, WHITE & no response from relationship manager

Address:UDAY AUTOLINK PVT. LTD. ~ GALAXY CORPORATE HOUSE ,OPP. GALAXY INTERCITY ,NR. DASTAN FARM, S. P. RING ROAD, KATWADA ,AHMEDABAD ,GUJARAT 382430

Dear Sir/Madam,

It is to bring in your notice that, I am Kajal Kevadia residing at Ahmedabad. I am writing this letter to inform you regarding the latest booking to purchase of a car, I made from your showroom. Here are the details for the same:

Your Dealer Name : UDAY AUTOLINK PVT. LTD. ~ GALAXY CORPORATE HOUSE, OPP. GALAXY INTERCITY, NR. DASTAN FARM, S. P. RING ROAD, KATWADA, AHMEDABAD, GUJARAT 382430
Name of the product : ERTIGA VXI CNG, WHITE

Booking Receipt number & Date : TRF
Period from booking : 39 Weeks back
Payment Mode : Cash (5000/-)
Booking Date: 10/10/2021

Registered Contact Number : [protected]
Mail ID : gautam.[protected]@gmail.com

I would like to bring in your notice that I have not yet received the product. I had purchased it for a very special occasion of celebrating 5th aniversary of my company, I was informed by your staff one month back that the order will be delivered at said date, but till now, it had either not been delivered nor they are not confirming the booking details.

I request you to please look into the matter and inform the reason for the delay. Waiting for your response and the product at the earliest. Please contact me on the details below.

Waiting for your prompt response,

Yours Faithfully,
Gauttam Kevadia
H/o Kajal Kevadia
M: [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 22, 2022
Complaint marked as Resolved 
The delivery was made on 15th July after we raised a complaint here. A great response was received from Uday Sales, especially from Dhruvi Patel and Yogin Prajati.
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information