Maruti Suzuki India — delivery dates not confirmed from both market and dealer

Address:202-OM GREEN RIDGE BLDG GREEN PARK, SOC AGASHI ROAD NEAR BALAJI TEMPLE, PADMA VATI NAGAR VIRAR W, Thane, Maharashtra, 401303

Hi team,
My name is nikunj rohit panchal, had booked maruti ertiga smart hybrid zxi+ metallic auburn red color on 01-march-2019, booking order no :- [protected] with sai service private ltd - virar west branch.
Concern :-
As i had book the car for my special occasion of marriage, and requested dealer to provide the vehicle before 22nd april 2019, but after taking so many fall up i come to know that maruti's cars for specially only red color delaying more than 3 months, which is quite not understandable. While mine one of the friend received the delivery of a car within month?
I am requesting you to at least allot the vehicle detail to dealer as dealer still don't have delivery confirmation date, usually i have not heard such cases with maruti but i am really unhappy with dealers response.

Please do the needful and reply as soon as possible.

Thanks & regards.
Nikunj rohit panchal.
[protected]
This was mailed to maruti on [protected]@maruti.com on 17th april but neither maruti person contacted me nor replied back on my email.
Customer centric is missing? Multinational brand not suits this kind of late behaviours hope maruti head is recieving the complaints and he can do the best for all customer.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have purchased a new maruti waganor on last week. On that day the ac I have compaint the ac have no cooling. I went for service for two times. Now also the complaint doesn't get solved. Can u make any alternative solution for that or replace and give the ac. It will make me a real mental stress for me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information