| Address: | Kolkata, West Bengal, 700027 |
Hi,
I booked a ALTO VXI on 02-Apr-17 with Machino Techno Sales Ltd, Alipore, Kolkata. Customer Id [protected]. They promised me to deliver it in 3 weeks. Further, I have made the full payment on 22-Apr-17. Till now they have continuously changing the delivery dates and I am still not sure when I will get the car.
I want a compensation of the false promise they have made as I have to made alternate arrangements for the last 6 weeks. Also if I am aware that they will not able to deliver the base car in their stable for such a long time, I can check for other dealers or other car companies as well for faster delivery because I need the car very urgently and I conveyed this message several times to them.
Further I want to highlight few more issues.
1 Though I booked the VXI model, the receipt they sent me through whats-up showing it is a LXI model. I have to call several times to fix this.
2 I have received atleast 4 calls from the Maruti call center asking for detail feedback about my new car. I repeatedly told them that the car is not delivered yet. How come they start seeking feedback when the car is not delivered and why they repeat the same thing after I have informed once?
Thanks & Regards,
Indranil Sarkar Was this information helpful? | 
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