| Address: | Bangalore, Karnataka, 560043 |
Dear sir.,
I brought alto k10 in 2011, till today it has run 23000 kms,
Every time I will give to service in Maruthi service center. My car no is ka 03 MP 2311 . we went to trip to Kerala, my vehicle was hit to stone, and sump tank cover got crack and oil started leak, and indicator showed the oil light, so we got repaired in local service center, he fixed the leakage by m seal . I filled with new oil . we started the journey in wayned sevice centre I got checked the car, after inspection they told us it is quit good you can go to Bangalore, and replace the cover, but they did not put job card, I came to Bangalore I got serviced and changed the sump cover new one on Feb 9th. On 27th we went to v kote in AP, about 120 kms one way, while come around 11.30 pm near hoskote the car started some sound with in few minutes the oil light started and car stopped.
Next day I towed the car to kalayani motors which is 0.6 kms they charged me 350.00 I told the engine is seized, but oil, and coolent every thing is OK, my be due to oil has not pumped from, sump to engine, and this will never happen, it is your bad luck, it has happened to you. I called my service center in mahadevpura Whitefield road, they towed the vechile to there device centre. They in form piston, crank shafts are broken, you have replace it.
Instead of rework of this engine I want to change it to new engine.
What is the cost, and any suggestion to this problem.
I know company will not take the blame if at all it manufacturing defect, they just till it is my bad luck, . So next time before I purchase Maruthi car I will seek astrologer, numerologer help. Because your company car will run owner luck, without any accident my car break down, and I have to replace the engine for just 23000, kms that to device regularly with your company service centre, even the tyre also I replaced in your service center.
Thank you,
Suchendra
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