Address: | Ernakulam, Kerala, 682013 |
My vehicle no: kl31g365 ertiga diesel
Vehicle complaint: not starting
Complaint: high-pressure pump failed.
Dealer: indus motor (Thevara)
Hi,
Its the second time this complaint arising to my vehicle. At first, i have asked the dealer and they said the high-pressure pump will cost me around 28000/-rs and they cannot provide me with the warranty (Not even the parts warranty). So i repaired the pump from bosch service and it cost me around 25000/-rs. But again after 6 months, the pump has failed. So this time i want to replace the pump from the authorized dealer. This time also the dealer is saying that they cannot provide the warranty. For a reputed firm like maruti, the pump failure is common and it is costing me a big burden and i cannot run the vehicle confidently. Kindly provide me with the pump under goodwill warranty as because i am servicing the vehicle only from an authorized dealer only (Check the history of the vehicle). For your information, i am using the fuel from only a reputed filling station and still, i am facing the problem. Kindly help me get out of this thing. Awaiting a favourable reply.
Regards,
Shuhaib sait
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