Maruti Suzuki India — Faulty Swift LXI delivered

Address:Lucknow, Uttar Pradesh, 226010

Dear Maruti team, it very dissatisfactory and painful experience for me when a faulty Swift LXI delivered to me. I bought it on 5th. August 2016 from Anand Motors Lucknow with lot of joy and excitement as it was my first ever car earned. On 7th August, all the excitement gone suddenly when I came to know that there is a fault in the gear box and it'll be replaced even without driving a kilometre. Although, I was not ready to take repaired car when I paid for a new one. They requested saying no fault will occur again. But it was just a false commitment as they knew it was a faulty car. After 10-15 days again a sound of vibration noticed when we drove, informed to the service workshop at the time of first service. As per the service person, the AC compressor has a fault and it'll be replaced now. Even before a month of purchase and driven just 346 km, how can a new car has so many faults. Dear team, it is my hard earned money I'll not let it go. Request you to please replace my car with the new and ok one else I'll go upto ANY EXTENT to take my money back. The car is still with you and I am not going to take the delivery of this faulty car. Dealer: Anand Motors Lucknow, Engine no: 1801355, Chassis no: B20321. Digvijay Kumar, [protected].
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Sep 01, 2016
Apekshit's response
Maruti service is not good I have so very tiered so 3month plz solved probably short out this problem
Sep 01, 2016
Apekshit's response
Plz contact my mob no [protected] your costumer service center
Complaint comments 

Comments

Dear sir my celerio zxio car mp08ca5830 is not given the sufficient average this may be I have completed to the service center because prem motors are not solved my problem and this problem till now my 4th service on 29755km so I M very tiered and my request are quickly solved plz

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information